Monday September 30, 2002
Feedback on our External program on "Business Correspondence and Written Communications" held on Saturday, September 28, 2002
We are reproducing below the feedback from participants on the above subject and the same is self explanatory. Unlike many, we have a clean slate approach to feedback from participants. We do not ask any questions or have any pre-printed forms which are leading. We leave it to participants to write their own impressions about the program.
The summary comments are reproduced verbatim below. Unnecessary details and duplications have been avoided to keep the document brief.
- Overall the entire program was very good. It gave a lot of tips for writing a good letter. It was really useful.
- The seminar is excellent and it is very useful. I learnt many new things from this program
- On the whole the program went off without a boring moment. Various aspects involved in communication had been highlighted and good explanation was given on where the focus should be
- Please accept my/our sincere appreciations regarding the training program. The vision and mission of the program was very clear. The program was interesting and thought provoking and useful to all of us
- The training program is very good for me to improve a lot in my work. Thank you very much for giving good and useful tips
- Very useful for routine official correspondence. The following comments written by this participant:
- Presentation - Good
- Points Covered - Relevant
- Depth of Points - Good
- Interaction - Good
- Suggestions - Can be explained through role plays by participants
- Drawbacks - Nil
- Other arrangements - Good
- Recommendations - Material may be distributed which do not require license/copyright related problems*
We take this opportunity to thank all sponsors and participants for their active participation. We enjoyed our interaction with all the participants and wish them all success in their career.
Our Feedback to Sponsors/Participants:
The involvement of all participants was excellent and fairly interactive. It could have been more interactive. In external programs, we get participants from different industries, different experience and backgrounds. The main objective for us in such external programs is to complete the course content along with various exercises, as applicable, pertaining to the subject. Interaction level will increase when participants ask doubts and questions. This means the participants will have to do their home-work before attending such programs, to gain maximum advantage from our experience. Role plays are also done when the subject demands it. Role plays are effective when they are organization specific and done in-house, as we can take up issues pertaining to organizations. Most importantly, role plays take a lot of time and that is not possible within the time available. It reduces the time required for completing the workshop. We can do anything the participants want but the sponsors must be willing to pay for our extended time. This feedback may please be passed on to individual participants. The COPs are being sent shortly.
* Important Note for Clients/Readers/Participants:
We have been following a very consistent policy on course material right from the beginning. We do not give any handouts or course material in any of our external programs and this is clearly stipulated in all our communications. We give the workshop material against payment of license fee to clients, when the program is done in-house only
Prepared & Released by Information & Public Relations Team - MMG
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